Refund Policy

Last updated: September 2026

Client project work

Because software, web, and app development work is custom and time-based, refunds are handled according to project progress rather than a blanket "money-back" policy:

• Before work begins: if you cancel before any work has started on your project, any advance paid is refunded in full, less any payment-gateway processing fees already incurred.
• After work has started: you are billed for work completed and hours/milestones delivered up to the point of cancellation. Any remaining, unused portion of an advance payment is refunded.
• After delivery/handover: once a milestone or the final project has been delivered, reviewed, and approved by you, that milestone is considered complete and is non-refundable. If delivered work doesn't match the agreed scope, we will fix it at no extra cost rather than issue a refund — please raise this with us in writing within the review window agreed for that milestone.

Training & Internship Program

Our Training + Internship Program is described as free for candidates who score above the qualifying threshold in the entrance assessment, as stated on the programme page at the time you apply. Any programme fee that does apply is refundable only before your training officially begins; once training has started, fees already paid for that batch are non-refundable, since a seat and trainer time has been allocated to you.

How to request a refund

Email info@asnehtech.com with your name, the project or programme in question, and the reason for your request. We aim to respond within 3–5 business days and process any approved refund to the original payment method within 7–14 business days.

Changes to this policy

We may update this policy from time to time; the "last updated" date above will reflect the latest version. For any active project, the refund terms in your specific written agreement take precedence over this general page.

Contact us

Questions? Email info@asnehtech.com or WhatsApp +91 90498 73954.